| AWS: Inaccurate Estimated Billing Data – $1.7 billion | ||
| 713 points by nprateem 5 hours ago | hide | past | favorite | 402 comments | ||
URL already posted: https://health.aws.amazon.com/health/status I've got an estimated bill for $1.7 BILLION over this month. Normal usage is < $5. Obvs have created an urgent AWS support ticket. Anyone else seeing something like this? Update: Reddit link: https://www.reddit.com/r/aws/comments/1uyuaw7/help_my_bill_s... | ||
| help |
Not even tests but just some basic anomaly detection lol. Like maybe if the bill amounts increase by like 10M% there should be someone that looks into it |
Are you speaking from experience or simply making things up? I know a fair number of former AWS engineers and managers. None of them think like this. |
Unit mistakes happen all the time, which is why you should be using your units library religiously and still being vigilant even then. Worst case I've found was off by 15 orders of magnitude. |
Wanna bet the description of this job post will be updated by the end of the day? "Software Development Engineer II, AWS Invoicing" https://www.amazon.jobs/de/jobs/10428480/software-developmen... "...Our platforms are powered by generative AI, large language models, knowledge graphs, and agentic architectures that dynamically compose specialized agents based on context. We apply these capabilities across three reinforcing areas: intelligent launch readiness — where autonomous AI agents analyze, generate, and validate the information needed to go live in a new market; cloud-native service orchestration — where configuration-driven microservices replace per-launch bespoke engineering with centralized, reusable capabilities so that expanding into a new country becomes a zero-code configuration change rather than a development cycle; and continuous validation..." |
I just find it funny how people claim that LLMs will put money in the hands of domain experts. There’s not a single damn bullet about the fucking domain lol. |
I severely doubt the world ever gets to such a point that the entire world melts into AI hallucination. And token consumption depends on so many other things, it's not all that deterministic either. |
(token usage) is trending towards predictability for a lot of reasons. it's not deterministic but it's getting easier to reason about usage. |
That job description feels so far beyond parody that I could scarcely believe it until opening the link! What a world. |
If you can make the software cover the toil you save the staff for the tough cases. |
They need to fire whoever is running AP and AP software development. Vibe invoicing is ridiculous for anyone to do, let alone Amazon. |
> enabling domain experts to review in hours what previously took weeks. This is a gold-mine. They need to get sued heavily for this incompetence. |
Why? What's the damages? They showed you a wrong number, then later acknowledged it and fixed it. Just because the number was "very big" to you doesn't mean you were actually aggrieved in some way. |
If you were a business maybe you could claim for the emergency on-call time spent diagnosing, but you'd probably still lose AND amazon would fire you as a customer. |
> 2. I hate the idea of wasting money on buying Jeff Bezos a bigger yacht Then you aren't using AWS. At least half of all the money you give to Amazon is yacht money. |
>> It's crazy enough this will be fixed soon. Its going on for 12 hours. Looks like the humans can´t understand the agentic code that was checked in.... |
'My absurd statement doesn't sound right, so the "opposite" (assuming it's well-defined and unique) must be true' is peak LLM logic. You can tell it was trained on Reddit commentary. |
Because I was already doing categorising and analysing same data with agent and I had my session open already. It should've been an easy task for an agent, right? |
I've found personally it's better to use AI to build a deterministic script for calculations like that. (anything that manipulates data should be a script not an AI). |
It was just one off task and I already had agent doing categorising with the same data so I just asked it. Otherwise I agree. |
Oh great so 2*30=60 he only owes 28.3$ million... hehe I guess you wanted to say 2^30 which makes 1.5$ |
My hunch is the HN formatter swallowed the double asterisk typical of python exponents. While we're being pedantic, 2^30 is 28 in normal programming languages ;) |
This error could be fixed with better typing. If you compute on GiB in a billing system, make sure it can only ever be mutated with a GiB type! |
>> Or just a distracted dev And a distracted tester? And a distracted pipeline of regression tests? No, the truth is way worst... |
some things never change. Pre AI I was always shocked that such large and complex systems actually run as well as they do. Especially after getting to see how the sausage is made/works. |
Oh, that's the really fun part. The unprecedented catastrophic event is already happening. Several of them, in fact. By the time we notice, it'll be too late. |
Downvoted for truth. Frogs do indeed jump out of pots as they gradually get hotter. Humans are less likely to. |
If you owe the bank $100, that's your problem. If you owe the bank $1.7 billion, that's the bank's problem. |
This joke only works if you actually impose a cost on AWS of 1.7 billion. If they just serve you a bill for no reason, it's still your problem. |
Ask for some leniency. Let your account rep know about your budget difficulties and ask if you can make good faith payments of a few billion per month until you get back on your feet. |
AWS is basically a utility. I think it's inevitable that their carelessness around billing will end up with them being regulated like one. |
I wouldn't expect their detection of hacked accounts to be 100% correct. Sure, it might be obvious when a human takes a look, but humans can't proactively look at every account's usage. |
Right, and good luck getting a correct bill from Azure. And when you are finally fed up, it will take months to close your Azure account. |
I once got a credit card statement that said estimated time to repay ....... more than 100,000 years. It was discouraging but I did pay it off. And sooner than estimated. |
That's good for the credit card company, they can project stable revenue 100k years into the future. |
Probably the closest I've ever been to getting a heart attack. Normally <$1 per month, and now suddenly $284,006,266,443.74. Whatever the bug is on their end, this is unforgivable. |
The should pass a law saying they should have to pay you the amount over the correct bill as compensation; I bet they'll stop making mistakes like this pretty quickly after that |
Probably the safest bet is to pay your bill in full to stay in good standing and then get refunded the difference when they revise it down. |
They sent 3 warnings to my email, ok, I understand bugs happen (probably vibe-coded). But they didn't even send any notification that it's a bug. Going to leave AWS after that. |
Most likely they also forgot to include "make no mistakes" instructions to their in-house LLM that deploys to production. |
Update as of 7:53am PDT: "The rollback of a recent change did not resolve the issue and we are continuing to investigate multiple mitigation paths. Estimated bill updates remain paused." |
Current month $13,648,114,178,401.01 188,253,226,212% Forecasted month end $18,729,381,032,152.4 Apparently my company owes the combined GDP of France, Germany, and UK to AWs. |
"Have you considered using Reserved Instances? You could save up to 2 trillion dollars next month. Book a call with your AWS rep." |
I liked this comment from that thread :) > I think you sh Read the original source |
0 Comments
Log in to join the conversation.No comments yet. Be the first to share your thoughts.