A practical guide for organizing your first regional Ruby conference — from the decision to commit to the room full of people who came because you made it happen.
Contents
- Why a Conference
- Before You Commit
- Format & Identity
- Website & Marketing
- Money
- Finding & Supporting Speakers
- The Program
- Sponsors & Partnerships
- Volunteers & Team
- On The Day
- After The Conference
- Long-term Sustainability
Why a Conference
A meetup gets people in a room for a couple of hours on a regular basis. A conference gets the same people — and people who drove or flew in — into a room for an entire day or two. The conversations are longer and the connections go deeper.
That difference matters. People who meet at a meetup might exchange names. People who spend a full day together, go to lunch, sit next to each other through talks, and share a drink afterwards tend to actually become friends. For a lot of developers, regional conferences are how their professional network got built - and that’s what makes conferences so wonderful.
That said, you should be honest with yourself about what you are signing up for. A first-time conference will take up a lot of your time. You will spend evenings chasing venues, weekends reviewing talk proposals, and late nights getting the last details in order. You will probably not make money on the first one. You might lose some.
The reason people do it anyway is that the thing you create belongs to your community in a way that nothing else does. Someone came to your city because of you and they met someone they’re still talking to years later because you put them in the same room. You don’t get that any other way.
“You need talks, because otherwise why would your boss let you go? But I do think there's value out of the tech stuff you learn — you're going to make connections that are going to be useful to have in your career, or are just going to be fun. I now know all these people from doing this I didn't know before. My circle has greatly expanded.”
Spike Ilacqua
Rocky Mountain Ruby
Before You Commit
Before announcing your conference, get the fundamentals locked down. Not just thought about — actually decided and signed. Date, venue, rough budget. Everything downstream depends on those three things, and announcing before you have them in place creates pressure without any of the infrastructure to support it.
Find your date
Finding a date is harder than you might think. You need to avoid major local events - they can wipe out hotel availability and drive prices up - and conflicts with other Ruby or Rails conferences. Take holidays — both local and international — into account.
If you’re shooting for spring or fall, give yourself plenty of runway on either side of the major conference anchors. Start with a date range of two or three candidate weekends.
Find a venue
Once you have possible dates, find the venue. Everything else, including your budget and your ticket price, depends on what the venue costs and what it includes.
The venues that work best for 100–200-person single-track conferences are usually not hotels. They are theaters, old music venues, cultural spaces — places that sit empty during the day and have an actual stage, fixed seating or flexible floor space, decent AV, and nice staff.
Hotels work but are tricky for various reasons. They are almost always the wrong choice for a first conference. Most hotel venues require a room block commitment alongside their event space — meaning if you expect 100 attendees and they make you hold 80 rooms, you are on the hook for any rooms that don’t fill. Add a food-and-beverage minimum on top of that and you can find yourself owing tens of thousands of dollars regardless of how many people show up.
Regardless of venue type, before locking in, check them out in person. While you’re there, ask about what’s included in the day rate. Clarify AV setup and internet access, setup and teardown time before and after the event, catering requirements, and what their staff handles versus what falls to you.
Ideas
Boulder Theater was Rocky Mountain Ruby’s original home. eTown Hall — an old church converted into a radio studio and performance space — is where it lives now. Blue Ridge Ruby’s first venue was a theater in a Masonic temple. Balkan Ruby’s latest venue is a geology museum. These are not conference centers — they are interesting spaces that happen to work for a conference, and they tend to cost dramatically less.
“Venue is a really important piece of the process, and I recommend you do that first once you get clarity about what you want. Because if you don't know what you want, then as you look at venues, it may crystallize.”
Marty Haught
Rocky Mountain Ruby
Legal structure and insurance
You do not legally need a company to run a conference. The venue will happily sign a contract with you as an individual and take your money. But if you plan to run the event more than once, or if you are running it with other people, setting up a company is worth the overhead. It keeps the finances separate, creates a clean entity for sponsors to pay, and means the conference has a legal identity that can survive you stepping back.
Give yourself a year
A first conference needs roughly twelve months from decision to event. That may feel like a long time, but it disappears quickly. Venues book up — especially good ones. Sponsors have annual budgets that are often allocated months in advance. Attendees plan travel. A CFP needs time to run, evaluate, and notify speakers. Swag needs to be ordered earlier than you think.
Six months is doable but stressful. Less than six months is possible but not recommended for a first-time organizer.
Format & Identity
Before you start selling tickets, you need to know what kind of conference you are running. Not just the logistics but also the vibe. Ask yourself why someone would want to spend their time at your event.
Single track
For a regional conference in the 100–200 person range, single track works best. Multi-track events require more space, more coordination, and more speakers, and they force attendees to make choices that fragment the shared experience. The whole point of a small conference is that everyone is in the same room together. When half the room goes left and half goes right for every session, you lose the shared frame of reference that makes the hallway conversations work.
Single track also simplifies your job considerably. One room, one schedule, one speaker in the slot at a time.
“The advantage of a small conference like Rocky Mountain Ruby is we can do both — we have lots of time, and everyone sees the same talks. I think there's something to people in a single-track conference all seeing the same talks. They all have the same frame of reference when they're talking in between.”
Spike Ilacqua
Rocky Mountain Ruby
How many days
For your first conference, aim for either one or two days. One day is lower financial risk, requires less from attendees in terms of travel commitment, and is easier to program. Two days gives more room for the hallway track to develop, allows for a mix of formats (workshops on day one, talks on day two, for example), and makes the trip feel more worthwhile to people who have traveled far.
For a first conference, one day is the safer choice. You can always add a second day in year two.
“Brighton Ruby has been a one-day single-track conference for over a decade and now draws 450 people. I tried expanding it and stepped back every time. I can't do two days. I don't have the energy to do a two-day version. And the one-day version works.”
Andy Croll
Brighton Ruby
Know what your event is
A conference with a clear identity — a specific city, a specific vibe, a specific sense of what kind of community it is for — is easier to sell and easier to run than one trying to be everything.
Blue Ridge Ruby is explicitly tied to Asheville — the food scene, the mountain setting, the post-conference river tubing. Friendly.rb in Bucharest leans into its European location with city walking tours and a mountain day trip on the third day. Rocky Mountain Ruby is a tight community conference in Boulder for people who want good talks and long breaks to talk to each other. RubyConf Austria blended Ruby and classical music — featuring a piano performance and a choir opening the conference.
This is not about aesthetics — these concerns are part of what you are selling. Don’t accidentally build a generic conference when you could build one that feels like something special.
“Be intentional about what you're trying to do, and tell people about it.”
Adrian Marin
Friendly.rb
Website & Marketing
Marketing is vital, and it’s also what a lot of first-time conference organizers struggle with. When you start out, almost nobody knows your event exists. They will not find your site by accident, remember the date, or buy a ticket. You have to keep making the case.
Your website
As soon as you have a date and venue, put up a simple website. It does not need a complicated design, it just needs to make the conference feel real.
At minimum, the site should say when and where the conference is, who it is for and why someone should come. Later you can include infos like how tickets work, whether the CFP is open, how sponsors can get in touch, and how to contact the organizers. Add the code of conduct early and add travel basics as soon as you can. Include the nearest airport or train station, what part of town to stay in, whether there is a hotel recommendation, and anything attendees need to know about accessibility.
The website is for more than attendees. Sponsors use it to decide whether you look credible. Speakers use it to decide whether submitting is worth their time. Employees forwarding the event to their manager need a page that explains why they should go.
“Build a website and put up your sponsor sheet... Once you have a site and you have a sponsor sheet, that's when I started reaching out to people.”
Spike Ilacqua
Rocky Mountain Ruby
What you are selling
You are selling talks, but not only talks. You are selling a reason to travel, a room full of people worth meeting, and a local experience that feels worth leaving home for. Before the lineup is ready, talk about why it’s worthwhile visiting. You can highlight your city, the venue, nearby restaurants, the after-party, local attractions. Whatever. Show people what being there feels like.
Once speakers are announced, the marketing gets easier. Now you can talk about who is speaking, what their talks are about, and why the program fits the conference you are trying to run. If you have a keynote or a known speaker, use that as an early anchor.
“Before you even know who the speakers are, what am I going to experience in this place? It's figuring out: there are cool breweries in this town, there are really good restaurants, and the venue looks really nice. Then you do the CFP, and then you announce speakers.”
Jeremy Smith
Blue Ridge Ruby
Where to tell people
Start where Rubyists already are. Post in online communities and ask other conferences and meetups to cross-promote. Tell people one-to-one. Ask local Ruby/Rails companies to share the event internally, even if they are not sponsoring. For a 100-person conference, five personal invitations that turn into tickets matter.
Email is still worth doing. Start collecting addresses early. Social posts disappear but email gives you a way to announce the CFP, early bird deadline, and last-call ticket reminders without hoping an algorithm feels generous.
“One of the things where I noticed a big bump of ticket sales was LinkedIn... Think about getting folks who are in places that people might drive to your conference from to share it. Not just reshare, but actually share it.”
Spike Ilacqua
Rocky Mountain Ruby
Keep giving people reasons
One announcement is not a marketing plan. You need a steady drumbeat - keep telling people about things happening with the conference. Tell them when the ticket sales start. Tell them when a speaker is announced. Tell them when early-bird sales end. And so on.
This will feel repetitive to you because you are living inside the conference. Everyone else is not. Many people will miss the first five announcements. Some will see them and not be ready to act. Some will need the speaker lineup before they can ask their boss. And some will literally buy only days before the conference.
Promotion is proof that the event is real. A quiet website and one lonely announcement can make people wonder whether the conference is still happening. Regular updates reassure attendees that travel is safe to book, sponsors that you are executing, and speakers that they are joining something active.
“My key learning is there was not enough marketing, really... The way I would approach marketing, and I think I will, is: every week, we have to have a new idea. We have, let's say, 40 weeks out. Every week counts.”
Irina Nazarova
SF Ruby Conference
The best promotion usually does not come from the conference account. Make it easy for speakers, attendees, sponsors, and friends to say they are coming. Speaker cards help. So do “I’m attending” images, a short copy-paste blurb, venue photos, and short clips of the city. Give people something better than a naked link.
Ideas
SF Ruby experimented with personalized generated images for attendees. Blue Ridge Ruby made a simple trailer video around Asheville. Tropical.rb built months of anticipation through podcasts, meetups, keynote announcements, and social content before ticket sales opened. You just need material that makes the event feel alive.
“It was a mix of trying to release content, trying to announce the keynotes before things happen, trying to be present on social media, and trying to connect with people that could help us spread the word about the conference.”
Cirdes Henrique
Tropical on Rails
Money
You are likely to lose money on your first conference, or barely break even. That is normal. Going in expecting to profit is the fastest way to make decisions that will make the finances worse.
Base budget and stretch goals
Your base budget is the minimum required to run the event. At the very least it includes venue, basic audio & video, speaker honorarium if you’re offering one, and whatever platform you use to sell tickets. This is the number you have to hit with ticket sales alone, assuming you get zero sponsorship. If you can sell enough tickets to cover this number, the event can happen. Everything else — t-shirts, catered breakfast, recorded video, swag — is optional.
“We went with stretch goals. If we sell this many tickets, we will have t-shirts. If we sell this many tickets, we will have breakfast. If we really go all the way and sell all the tickets, we will record the conference and post the videos.”
Spike Ilacqua
Rocky Mountain Ruby
Ticket pricing
Build your ticket price from your budget, not from what other conferences charge. Figure out your base cost, estimate conservatively how many people might come, and divide. Then look at comparable regional conferences and see if your number is in range.
Early bird pricing is standard and genuinely helps. It gives you real signal on demand before you’re deep into logistics, and it rewards the people willing to commit early. Be wary though — ticket sales are not spaced equally over time. Most tickets are sold in the last weeks before the conference.
Expensive mistakes
The most common expensive mistakes for first-time conference organizers are hotel room blocks and catering. Both feel professional but can sink you.
Hotel room blocks require you to guarantee a certain number of rooms and make up the difference if they don’t fill. If you expect 100 attendees and negotiate a block of 80 rooms for two nights, and only 60 rooms fill, you just paid a lot for empty hotel rooms.
Catering for 150 people is expensive. If your venue is in a walkable area with restaurants nearby, consider skipping catering and give attendees a long lunch break.
“I really am happy I didn't do catered meals, and I didn't do a hotel block rate. I would recommend that to every first-time conference, and maybe for most conferences.”
Jeremy Smith
Blue Ridge Ruby
Video recording
Recording talks is often treated as a hard requirement but it is not. If your budget is tight videos are a stretch goal, not a baseline requirement.
“You don't need video. That's a huge cost. And honestly, the people who watch conference videos on YouTube rounds to zero.”
Andy Croll
Brighton Ruby
Finding & Supporting Speakers
Getting speakers for a regional Ruby conference is usually not as hard as first-time organizers fear. The Ruby community has a strong culture of speaking at community events. When you run your first CFP, you will get more proposals than you have room for.
CFP or curated?
A CFP opens the door to people you don’t know. You will get proposals from people you wouldn’t have thought to contact, and some of those will be your best talks. A CFP also signals a fair, community-oriented process, which matters to some speakers and attendees.
Curating your lineup means reaching out directly to people you want to speak. If you want invited keynotes on top of a CFP, approach those conversations early — before you announce the CFP — so you can open with at least one confirmed name that gives people a reason to submit.
How to run a CFP
A CFP is more than a form. It means outreach, deadlines, review, selection, and a bunch of email. If you treat it as “open form, wait, pick talks,” you’re in for a world of hurt.
Decide what kind of program you want before proposals arrive. Do you want mostly technical talks or non-technical? Decide on what talks you want, write it down and share that information. Tell people how long talks should be, who the audience is, and when the CFP closes. If first-time speakers are welcome, say that plainly. If you can help someone shape a proposal, say that too.
Build a CFP committee
It’s fine to review everything yourself, but you don’t have to. Having a CFP committee signals a fair selection process. On it, you want people who understand Ruby, the audience, and who will actually read the proposals before the deadline.
Give your reviewers some simple criteria. Clarity, relevance, and how well the talk fits the program you are trying to build. Consider anonymizing submissions. The important thing is that reviewers have enough context to make consistent decisions.
When review is done, assemble the program as a whole. It’s not all about the score. Two great talks on the same narrow subject may be worse than one of those talks plus something that changes the shape of the day.
“We always did the CFP together. We also had some help doing the CFPs... we didn't necessarily want it to just be me and Ernie doing it. We wanted more input.”
Jason Charnes
Southeast Ruby
When to CFP
Open the CFP four to six months before the event if you can. Keep it open for a few weeks, remind people while it is open, then close it when you said you would. Give reviewers a week or two. Notify accepted speakers before you announce anything publicly, and tell declined speakers promptly. Leaving people in limbo is bad form and makes it harder for them to plan their own year.
“When opening a CFP, it was always important to us to reach different groups of people... support or motivate people from underrepresented groups, or voices which are not always heard that much, so that they also submit talks.”
Hana Harencarova
Helvetic Ruby
Accepted, declined, and waitlisted speakers
Accepted speakers should get one clear email that they’ve been accepted. Include information such as event date, speaker benefits, travel or hotel details, slide or rehearsal deadlines, and what you need from them next. Declined speakers deserve a clear answer too. Keep a short waitlist - Speakers cancel more often than you’d think - and having some backup speakers to fall back on gives you some peace of mind.
What speakers need
Speakers are putting in work to speak at your event. A 30-minute conference talk can represent many hours of preparation. The minimum you can offer is a free ticket, a clear answer to every logistical question before they have to ask it, and a response when they email you.
You may also consider an honorarium. Even if it does not cover much of a flight, it is a gesture of respect. Many speakers don’t take it, particularly if their company is paying for travel — in that case, offer to list their company as a sponsor.
If you can cover hotel, do it, especially for speakers coming from far away. If you can’t cover travel, be honest about that upfront so people can make an informed decision.
“These people are putting themselves out there. Without the speakers, there is no show.”
Andy Croll
Brighton Ruby
A speaker dinner the night before the conference is worth more than it costs. It gives speakers time to meet each other before they’re on stage, gives you time with people you’ve been coordinating with only by email, and sets a tone for the whole event.
Supporting first-time speakers
If someone has never given a conference talk before and is in your lineup, they need more from you than an experienced speaker does. Ask to see a draft of their slides a few weeks out or offer a practice run.
Not every organizer has the time or the expertise to build full speaker mentorship into the conference. But even a quick conversation a week before the event, asking how the talk is coming and whether they have everything they need, goes a long way.
The Program
The program is the rhythm of the day. Getting that rhythm right makes a conference feel spacious and human.
The 30-30 format
The most widely-used format is 30 minutes of talk, 30 minutes of break, repeat. The breaks are long enough to actually finish a conversation. The format also makes the schedule forgiving - if a talk runs a few minutes over, the break simply absorbs it.
“If anybody talked to me about Southeast Ruby, it was always: I love how much time there is to talk to people.”
Jason Charnes
Southeast Ruby
For a one-day conference with six to eight talks, this gives you roughly four to five hours of actual talks and three to four hours of structured break time. That feels like a lot of downtime on paper. In practice, it gives the conference attendees some space to breathe.
Lunch
You don’t have to cater lunch. It’s fine to find a venue in an area with restaurants nearby, block out a full two hours at midday, and let people go find their own food. If you can find good catering it can elevate the conference, but having people who wander out to a restaurant together can also lead to memorable experiences.
“We just do open lunch. We have a two-hour block. Just go out in the world and have lunch. We have a list of restaurants... It's also great for the budget, because catering lunch is expensive and usually not great.”
Spike Ilacqua
Rocky Mountain Ruby
Pacing the day
The first slot after doors open tends to work well for your most technical or densely packed talk, when people are fresh and caffeinated. The slot right after lunch is where energy dips; plan something lighter, funnier, or more conversational there. End the day on something that sticks — not necessarily the longest or most technical talk, but one that sends people out the door with something to think about.
If you have a mix of experienced and first-time speakers, spread them across the day. Don’t cluster all the newer speakers into the harder time slots.
Beyond the talks
The best thing you can add to a conference is not a talk. It is time and structure for people to actually experience things together. Post-conference activities — a karaoke night, a hike, a day trip — work especially well because people have already broken the ice during the conference itself. Shared activities like that are where they make new friends.
Ideas
Jeremy Smith organized post-conference river tubing at Blue Ridge Ruby. Adrian Marin took attendees to the Transylvanian mountains after Friendly.rb. Muhamed Isabegovic organized a city-wide treasure hunt throughout Vienna during RubyConf Austria. These moments are often what people remember when they think about the conference years later.
The MC
The MC is not a decorative role you assign the morning of the conference. They welcome people, introduce speakers, explain breaks, repeat practical information, thank sponsors, and handle schedule changes without making everyone anxious.
Choose someone who is comfortable on stage and prepare them properly. They should know who to signal if AV breaks, a speaker goes missing, or a code-of-conduct issue comes up. Do not underestimate how much the MC shapes the room. A rushed, confused MC makes the event feel rushed and confused and a prepared MC makes the day feel cared for.
“Then I reached out again and asked, look, would you come, and would you be the MC? And she agreed. That was a big highlight for me, a huge one, really.”
Irina Nazarova
SF Ruby Conference
Code of conduct
Take ten minutes at the start of the day to explain what the code of conduct actually means, what behavior is expected, what it looks like when behavior is wrong, and what people should do if they see or experience something.
“I put my own personal phone number on the board. I go through what I expect in terms of behavior, and I go through the sort of behavior that you might be tempted to excuse... I invariably get somebody come up during the day and go, thank you so much for that.”
Andy Croll
Brighton Ruby
Doing this shifts the event’s atmosphere in a way that no policy page on the website can achieve. It signals that you are paying attention and that the code of conduct is not decorative.
Sponsors are great. Their money can fund the video recording you couldn’t afford on ticket sales alone, or cover speaker travel, or pay for the morning coffee. But they are also a source of complexity.
Lower your expectations
Most sponsors allocate conference budgets in advance — sometimes by the previous November for the following year. If you announce a new conference in February for a May event, many sponsors you approach will already have spent their budget. You will hear “we’d love to, but not this year” often.
The sponsors most likely to say yes to a first-time conference are companies with a personal connection to you or to someone on your team.
“Especially when you're starting out, your brand, or the conference itself, is not what you're selling. You're selling you. You have to convince them that you are going to pull this off.”
Jeremy Smith
Blue Ridge Ruby
Sponsors at regional conferences generally fall into a few categories.
Hiring sponsors want to get their logo and their humans in front of working Ruby developers. For them, the value is simple. If they make one hire from people they met at your conference and that hire would have otherwise cost $20,000 in recruiter fees, the $3,000 sponsorship paid for itself several times over.
Tools and infrastructure companies are often sponsoring for brand reasons - keeping their name visible in the community, signaling that they care about Ruby. They are not expecting direct ROI in the same way.
Community sponsors are often individuals or small companies who just want the conference to exist. These are people who found out about the conference and sent money because they believed in it.
Package design
The standard approach is tiered packages with names (Gold, Silver, Bronze, or themed variants like gem names). This is fine, but it creates work. Ten sponsors at small amounts means ten relationships to manage, ten logos to update, ten sets of expectations to track. For a first conference, simpler is better. Fewer sponsors at higher amounts are easier to manage than many small ones, and sponsors who pay more tend to be more committed partners.
If you use tiers, keep them flexible. If a sponsor wants a custom arrangement, make it work.
“Making it simpler and affordable — that was, I think, why it worked. Five companies said yes.”
Adrian Marin
Friendly.rb
Beyond the logo
The most interesting sponsors are the ones who want to do something, not just appear on a page. A sponsor willing to cover a game night, fund an after-party, or bring something specific to the attendee experience is worth more than their logo placement. When you talk to potential sponsors, ask what they would want to do if they could do anything at the event. You will sometimes get an idea you would never have thought of on your own.
Partner with other events
Other Ruby events are not your competition. A conference two countries over, or a meetup an hour down the road, is full of exactly the people you want in the room. Treat them as partners, not rivals.
The simplest version of working with partners is cross-promotion. You mention their event, they mention yours. Then you trade a handful of free tickets so you can visit each other’s conferences.
Going to nearby meetups in person is the higher-effort, higher-payoff version. A meetup an hour or two away is a room full of potential attendees, and it’s also where you meet the people who might volunteer, speak, or help you pull the event off. This works best when there are communities close enough to reach. If the nearest Ruby group is a flight away, online cross-promotion still helps, but the in-person version is where the real connections happen.
“Partners are usually other conferences, and we cross-promote announcements. It's basically about informing the wider Ruby community, or the community of that conference, about the other event.”
Hana Harencarova
Helvetic Ruby
Ideas
The Ruby Triathlon is a recurring community tradition - happening since 2023 - where attendees hit three Ruby conferences in a row. In 2026 it took place across Rubycon Italy in Rimini, Balkan Ruby in Sofia, and RubyConf AT in Vienna. In 2025 it ran through Rails World in Amsterdam, Friendly.rb in Bucharest, and EuRuKo in Viana do Castelo. Conferences whose dates line up can lean into this. It gives people a great reason to travel that no single event could offer alone.
Volunteers & Team
You cannot run a conference alone. You can try, but you will make yourself miserable, and the conference will be worse for it.
What volunteers actually do
Volunteers are your buddies! In the planning phase, they are the people who handle the specific tasks that you can’t take care of right now. You’ll find volunteers naturally — through your network or local Ruby communities. Your team might look like this:
- One person takes care of social media and marketing.
- One person manages catering logistics — finding vendors, tracking orders.
- One person deals with design and swag such as shirts, stickers, badges.
- One person owns speaker coordination and CFP logistics.
- One person is the MC or stage host, or coordinates closely with whoever is.
Each person owns a domain. You don’t have to manage every detail of each domain if you have someone accountable for it.
“My biggest advice is: get all the volunteers you can. I could not have done it without them.”
Spike Ilacqua
Rocky Mountain Ruby
Delegating
The hardest part of delegation for first-time conference organizers is that you often don’t know what the job looks like well enough to explain it to someone else.
You learn by doing, and your volunteers learn alongside you. The important thing is to start early enough that mistakes can be corrected before the event rather than during it.
Building the team
One thing that pays off disproportionately is getting your volunteer team to know each other before the conference. A weekly or bi-weekly call in the months leading up to the event, even if it’s short, means that on the day itself people know how to communicate with each other, who handles what, and who to go to when something unexpected happens.
Your co-organizer
The person who takes on the most work, delivers on it reliably, and keeps going often turns into a co-organizer. If you can find a co-organizer before you start, do it. The burden is meaningfully lighter with two people. Having one other person who is as invested in the outcome as you are changes everything about the experience.
On The Day
Everything before the event is planning. The day itself is execution. You are running a system you built and trusting the people you prepared.
Before you arrive
By the time the day comes, as much as possible should already be someone else’s problem. Registration should have a person running it who doesn’t need you. Catering pickup (if you’re doing it) should have a person. Speaker coordination — who is in the green room, who needs a water bottle before they go on stage — should have a person. This is where having a reliable team of volunteers comes in!
Your job on the day is to be the person who sees the whole room, notices what’s wrong, and deals with the things no one else can handle.
“I can't be all the places at once. I definitely need more people on-site.”
Amanda Perino
Rails World
Registration
The first thing attendees experience is registration. Print an attendee list and have pens. Have someone whose only job is registration until it’s done. The small details at registration set the tone for the day.
“I spent three hours with a hole punch the night before, punching 500 badges, because someone had noted in the previous year's feedback that registration had been slow. It was described as the smoothest registration she had ever worked on.”
Andy Croll
Brighton Ruby
Emergencies
Something will go wrong. A speaker will be stuck at the airport. The audio will have a problem at the start of the first talk. A caterer will be late or bring the wrong order. A person will be rude to another person in a way that you have to address.
The goal is not to prevent all of this — you just can’t. The goal is to have someone to call and a response prepared.
Having a co-organizer or a steady volunteer who can absorb the emotional weight of a bad moment while you handle the logistics definitely helps.
“The hardest part for me was dealing with people who were upset... it was high anxiety for me. I found I'd really messed up and not knowing what to do with myself. That's again where having someone like Mark, who was pretty steady, really helped.”
Jeremy Smith
Blue Ridge Ruby
After The Conference
The conference ends. The venue goes quiet. Your volunteers go home. And then, usually the next day or two, inevitably, the post-event slump hits.
This is normal. You spent months of accumulated energy and it just discharged all at once. Give yourself a few days before trying to do anything productive with the aftermath.
Settle the finances
Within the first week or two after the event, close out the books. Pay any remaining vendor invoices. Reconcile what came in with what went out. If you are running as a company, keep records clean for tax purposes.
Gather feedback
Consider sending a feedback survey within a week while memories are fresh. Ask what worked, what didn’t, and what people wanted more of. Ask about specific decisions: the venue, the talk format, the lunch arrangement, the pacing. Or just directly reach out to people and talk to them - a quick chat can be more valuable than a survey.
A handful of pieces of feedback will be people telling you what they expected and didn’t get. Separate those from the structural feedback. Someone upset that you didn’t have catered lunch is not necessarily telling you to add catered lunch — they may be telling you that the lunch situation was confusing, and clear communication about open lunch would have set better expectations.
Video
If you recorded the talks, you may feel pressure to publish them quickly, but there’s no need to rush. Most people who will watch a conference talk watch it months after the event, if at all. Taking a few weeks to produce clean video is better than rushing out rough footage.
Should you do it again?
This question usually answers itself. If the event went reasonably well — people came, something connected, the finances didn’t collapse — you will probably want to do it again. If it was a disaster, you may still want to do it again, just better.
The second year is always easier — not easy, but easier.
Long-term Sustainability
Most conferences that last more than three or four years do so because someone made deliberate decisions about sustainability — legal structure, team building, succession — before those decisions became urgent.
Build it to last
The conference should not depend on you personally to continue existing. That means it needs a legal entity (a company or nonprofit), a bank account in the entity’s name, documented processes for the recurring tasks, and people who understand the event well enough to run it without you.
If you throw in the towel, you’ll need a successor - they will likely come from your volunteer team. The person who has been managing speakers for two years, or running registration for three, understands the conference in a way that someone new never could. Treating your volunteers not just as helpers but as future stewards of the event changes how you invest in them.
“I don't want to do this forever... I would like this conference to keep going. So I want to build it in a way that I can hand it off to someone else. And that someone else should be somebody who's been a volunteer, or at least gone to it and understands it and is passionate about it.”
Spike Ilacqua
Rocky Mountain Ruby
What sustainability actually looks like
A sustainable conference is not necessarily a growing one. Sustainability means the conference can keep running without burning out the people who run it. That might mean it stays at 150 people forever. It might mean someone else eventually takes it over, or it might mean it runs five years and stops.
The goal is not permanence for its own sake. It is that the community the conference serves gets what it needs, for as long as it needs it, from people who are not destroying themselves to provide it.
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